Today’s dynamic business environment demands effective and upgraded infrastructure management to enhance business continuity and improve service quality. Siddharth Mehta, CEO Syndrome Technologies, a growing IT services company, specialised in encompassing integration and management of complex IT Infrastructure speaks with Kalpana Singhal on its strategy for India and how the company looks at the emerging enterpise space.
1. Tell us something about yourself how you started your carrier and when and how
you started Syndrome Technologies?
Ans- Syndrome Technologies was established in the year 2004, after completing my M.S. from Rochester Institute of Technology, U.S.A. From inception the focus has been to help companies improve the way in which they implement and cater to their IT requirements. Syndrome does this through helping customers leverage modern technology to drive tangible business returns. My vision was to develop a set of methodologies across each of Syndrome’s core service disciplines – Discover, Design, Deliver & Optimize. Whether engaged to help define business requirements, design a technical solution, implement a solution or support existing technology, these methodologies ensure that Syndrome delivers on its commitments every time.
Syndrome focuses on Six business verticals: Data Center Build, Borderless Networks, Collaboration, Computing, Virtualization and Managed Services. Syndrome is a trusted adviser when it comes to Unified Data Center platform, which combines Physical Infrastructure build, compute, storage, network and management for operational simplicity and business agility — essential for cloud computing and deploying IT as a service.
2. How big is the team and how many offices / branches you have today?
Ans- Currently Syndrome has a team of 90 plus employees, we have our branches in Mumbai, Chennai and Singapore.
3. What are the challenges that you are facing?
Ans- As we are all aware the overall market slowdown/recession thought the industry over the last year , where many companies has huge layoff or salary cut down in the market. Even through this tough time Syndrome as a team was not only able to sustain but also sail the entire ship from this tough time. we are committed towards our continues growth with our determination and work as a team. We have come over time and we all are ready to face the challenges which will come across.
4. What are the key technologies that you are working on at present and how much they
account individually in your total revenue/ turnover?
Ans- We cater solutions across the below mentioned space
3. Datacenter Build
6. Managed Services
A break-up of product-wise revenue
• Data center built- 6 crore
• Networking- 40 Crore
• Collaboration-7 Crore
• Computing and Storage- 9 Crore
• Virtualization- 1Crore
• Managed Services- 13 Crore
5. What all verticals you are dealing and Please share the name of the vendors you are
working with today?
Ans- Manufacturing & Engineering, IT/ITeS, BFSI, chemical, health, hospitality, media, real estate, retail and telecom are few verticals that we are catering our solutions.
6. How are you fine tuning your solutions for enterprise clients?
Ans- Our consultative and collaborative team approach method helps identify solutions, evaluate effectiveness and appropriateness to the problem and implementation of the most favorable option. Our lifecycle services approach to networking allows us to ensure high levels of customer satisfaction throughout each stage of a solution’s deployment. This approach gives us the ability to provide secure network platforms for your business by matching your business, technical and operational needs with the capabilities of your chosen technology. We provide comprehensive data storage and data protection solutions drawing on best-of-breed hardware and software from multiple manufacturers. We implement storage solutions for small, medium and enterprise environments. Our Storage solutions focus on data availability, integrity, accessibility, manageability and disaster recovery. Our experienced engineers will work with the customers to implement a solution to store, protect and manage the data while taking into consideration your growth plans, cost savings and efficiency. We also offer a broad range of project expertise in data centre solutions. We specialize in planning, designing, engineering, constructing, monitoring and maintaining data centers, computer rooms and server rooms that integrate, ‘best-of-breed’, critical infrastructure technologies.
Our business goal is to develop creative, cost-effective solutions, from the design phase through installation and provide maintenance and more importantly, excellence in support. Syndrome can design a customized solution to help you store, manage, protect, and maintain mission critical information.
7. Looking at the datacenter, SDN is the trend. Why is this technology important for an
enterprise and What are your offerings in this space and why enterprise should go for
your products/ solutions?
Ans- Syndrome has the knowledge, tools, and experience to address all of your datacenter needs, we have the flexibility to help in almost every category:
• Planning, Design and Sourcing
• Installation and Integration
• Reduce Power Consumption
• Increase Power and Cooling
• Increase Security
• Optimize Service Provisioning
• Reduce Floor Space Requirements
• Improve Return on IT Assets
8. How do you look at the adoption of hybrid cloud in India? Please name the big players in
Ans- Hybrid cloud is the right solution for the Indian market where in the critical data or
information can be on Private cloud and non critical information such as mails, backoffice
applications could be stored in Public cloud.
9. What are your future plans? Where is the big growth coming as far as Indian Market is
Ans- We would like to get into software as services on the platform of security surveillance to enable voice and video as a service
· Focus on Infrastructure as a service
· To increase out footprint in telepresence penetration
· To expand avenues geographically by setting our foot prints in all the tier-II cities in India
· UCS unified communication services would be the big buzz
10. How do you plan to increase your growth rate?
Ans- By investing in right manpower and resources, revamping the strategies when and where required and definitely by matching with the pace that technologies are picking up.