Managed Print Services market continues to grow in leaps and bounds with new technologies chipping in every time. Continues to be a mature and evolving market, MPS will offer greater value to customers and challenging vendors to evaluate and enhance their product and services portfolio. To aid solution providers choose the best vendor for the services, ITVAR news lists top five MPS vendors.
Managed Services will continue to remain a hot offering with revenues expanding at a healthy double digit rate according to new report by analyst firm Markets and Markets. The report says that managed services market will continue to grow and surpass $320 billion by 2020.
Having emerged as a way to consolidate print and aggregate spend under a common platform that can manage print related assets, the MPS is more than providing printers and toners. The top vendor who is leading the chart is Xerox for its service portfolio. Excelling in enterprise domain, Xerox is offering solutions across office, mobile, production, and offsite commercial environments. According to Quocirca report on MPS landscape, Xerox has maintained its leading position in and is undergoing a major transformation, working to shift the legacy customer perception of its brand as a copier company to one that is known for its range of business services.
Xerox has a comprehensive and scalable MPS offering which encompasses office, production, off site commercial and mobile printing catering for small businesses to multi-national enterprises. A range of MPS services by Xerox includes Enterprise Print Services (EPS)- a fully customizable enterprise wise MPS, Xerox Print Services (XPS)- a packaged MPS, Xerox Partner Print Services (XPPS)-a channel MPS offering and Xerox Remote Print Services (XRPS)- an entry level basic print services.
The target market for Xerox is from SMB (via channel managed print services offerings) to large multinational enterprises. Xerox continues to provide solutions and differentiated services to large enterprises, particularly those looking to optimize their office and production printing environments.
Ricoh stands at the second position making its steady growth. Holly Muscolino, research director for Document Solutions, IDC MarketScape leaders sees Ricoh as the leader in MPS market space. Ricoh’s MPS are delivered as part of its Ricoh Managed Document Services (MDS). Employing a holistic five-phased adaptive model, the approach provides a unique and more complete MDS solution for each customer, a solution that addresses the entire landscape of business critical information including its input (capture), processing (workflow), and output (distribution), whether paper based or electronic.
The solution helps improve performance for a growing number of organizations as they digitize information, streamline workflows and more quickly deliver the right information. Ricoh has utilized their wide range of A3 MFPs to remain in the battle.
HP continues to deepen its footprints while remaining on number 3 position. Its mature office print MPS offerings with deeper document workflow services and expanded production print services, HP offers in single source but it is adaptable with additions that can be tailored to a company’s needs. HP grows in its designjet T-series portfolio with new high end e-multifunction large format printers. The T-series which brings new customer-driven design features to a single, compact device that scans prints and copies to help highly mobile teams work together better and faster. HP’s ePrint enterprise mobile print platform is a strong differentiator in the market.
Fourth largest is the Lexmark who specialize in organizations that carry out large amount of process-driven printing for example banking, retail, securities, insurance, healthcare, manufacturing, and the public sector. The company shines in the depth of its industry solutions portfolio. Gartner in its Magic Quadrant: Managed Print Services Worldwide report evaluated Lexmark on completeness of vision as well as its ability to execute. According to Gartner, “Leaders provide MPS to a wide range of customers including the largest and most geographically dispersed so they must demonstrate a truly global reach.”
Lexmark’s vertical MPS prowess ranges from operational excellence to delivering and managing global infrastructure and end to end business optimization solutions that enable Lexmark customers to better manage their unstructured information challenges.
Canon continues to strengthen its market presence supported by its strong technology portfolio. Serving domestic and international markets, Canon Managed Document Services provide a unified offering for total output and document solutions to meet the changing needs of customers while having the back end infrastructure that enables implementation at a global scale.